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We
offer a 24/7 Help Desk Service to all our clients. One number
is all you need to ensure a prompt response day or night 365
days of the year. Our Helpdesk operator will ensure your call
is handled professionally and guide you in the call logging
procedure. Once your call has been logged with us an
experienced Service and Support engineer will call you back
within the hour to fully establish your requirements and put
the necessary arrangements in place to get you back on track. |
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24/7 Helpdesk
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All
information will be logged into your personal Asset Support
reference area of the Helpdesk database
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Reports generated by email |
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Your
support engineer will record all the history relating to the
problem and ensure speedy resolution of any issues
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An
Engineer contacted |
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Service contract holders can call
the helpdesk on +44 (0)1484 864484. |